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Roberto Chinnici (Tritech) 님이 #Service Cloud에 질문했습니다

when i try to log into a community from the salesforce mobile app, i get the error: 

"we could not establish a secure connection due to a network error. Please check your network connectivity and try again. If the problem persists, ask the administrator to confirm that you have the correct permissions enabled. It is also possible that the administrator of your organization has not yet granted you the required permissions. Contact him for assistance ".  can you tell me if I have to enable something? for example with the new " " menu that appeared in the setup after updating to the latest version of Salesforce.

 

many thanks!

답변 13개
  1. 2024년 6월 19일 오전 7:28

    I had the same issue with my users, I permitted API, 

    Go to profile -> Administrative permissions -> API enabled checkbox should be checked.

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