Import/Export bot

Question

Hi All, I would like to Export/Import an einstein bot do you know if is it possible ? I want to do 2 things : 1) move a bot from test environment to prod environment

2) Take a bot from an account and import it to a new account

Thank you !

Navneet Kamat · Accepted Answer

Hi ,    I believe you can only export / import Intent Data for Einstein Bots https://help.salesforce.com/s/articleView?id=sf.bots_service_intent_export.htm&type=5

Alexandre Bardese · Answer

Hi  @tiff LTD https://trailblazers.salesforce.com/profileView?u=0054S0000018ksvQAA      The solution from Kamat is focused only on intent phases. If you want to export and import all the bot. I suggest two approaches: 1 - create a change set and export the bot and version to another Org. 2 - Or, export and import the bot using Workbench. FYI  @Arthur Almeida https://trailblazers.salesforce.com/profileView?u=0054S000001A3zqQAC

Import/Export bot

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