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Hello,

 

I am having troubles with duplicate accounts,

 

one is Mr & Mrs doe and the other one is Mr doe,

 

Both accounts have same phone number, same mobile number and same address but Salesforce says there is no duplicate...

 

Is it possible to force a merge fot those accounts ?

 

thanks in advance

 

Yann

 

#Duplicate Management  #Data Management  #Duplicates

답변 5개
  1. 2021년 11월 3일 오후 12:33

    Yay...Thats correct

    It matches the exact string and it cannot recognise the potential duplicate

    Glad you resolved it

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