즐겨찾기Laura Gil (Privat) 님이 Data Architects에 글을 올렸습니다 (최초 질문자: Laura Gil)2021년 8월 13일 오후 5:29Laura GilWould this approach help for visibility of only records of the account you are working at?Hi all,I am almost new regarding Sharing / Visibility of records and trying with testing some configuration. We have users working as agents in companies associated to ours.These companies have been created as Accounts of type 'Associated Company' (record type). One is A and the another B. Now some users work at A and some at B.The idea is to allow users at A to see only opportunities related to their Account A. On the other hand, users in Account B should only see opportunities related to the Account B. I am not sure if I am going in the right direction, I created two roles, one as A Agent and the another as B Agent under the CEO. By testing and using an example user for Account A, this user can see all Opportunities, even the ones at B. Our OWD is Public Read/Write. I am very confused and don't know how can I move further as the OWD is Public Read / Write. I would appreciate any guidance. #Record Visibility #Sharing Settings #Security #Sales Cloud #Service Cloud #Automation더 보기댓글 추가댓글을 작성하세요...굵은 글꼴기울인 글꼴밑줄취소선불릿 기호 목록번호가 지정된 목록링크 추가코드 블록이미지 삽입파일 첨부링크 URL취소저장0/9000답글 쓰기
Laura GilWould this approach help for visibility of only records of the account you are working at?Hi all,I am almost new regarding Sharing / Visibility of records and trying with testing some configuration. We have users working as agents in companies associated to ours.These companies have been created as Accounts of type 'Associated Company' (record type). One is A and the another B. Now some users work at A and some at B.The idea is to allow users at A to see only opportunities related to their Account A. On the other hand, users in Account B should only see opportunities related to the Account B. I am not sure if I am going in the right direction, I created two roles, one as A Agent and the another as B Agent under the CEO. By testing and using an example user for Account A, this user can see all Opportunities, even the ones at B. Our OWD is Public Read/Write. I am very confused and don't know how can I move further as the OWD is Public Read / Write. I would appreciate any guidance. #Record Visibility #Sharing Settings #Security #Sales Cloud #Service Cloud #Automation더 보기