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Sara Monksfield (RSC) 님이 #Sales Cloud에 질문했습니다

We have had email alerts that send an email to the Opportunity Team Sales Manager when a certain field is completed. These have been working fine, until yesterday when instead of being sent to the Opportunity Team Sales Manager, 5 opportunities sent the email to the sales manager of the person amending the record.

 

Does anyone know why this would have happened?

 

#Sales Cloud  #Automation

답변 6개
  1. 2021년 9월 28일 오후 4:33

    I was thinking the same thing - that it is looking at the user not the opp.

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