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Ash K (Beacon) 님이 #Sales Cloud에 질문했습니다

Hi there, 

 

I have written an autolaunch flow to create a quote from an opportunity once the opportunity is moved to "Quoting" stage. For some reason, when the PB fires it gives the error. "

INVALID_CROSS_REFERENCE_KEY: Owner ID: owner cannot be blank

Is there something I am missing. I have pasted all the screenshots below. 

 

#Sales Cloud

 

INVALID_CROSS_REFERENCE_KEY: Owner ID: owner cannot be blank

 

Screenshot 2021-09-15 at 17.55.52.png

 

Screenshot 2021-09-15 at 17.56.12.png

 

Screenshot 2021-09-15 at 17.56.24.png

 

Screenshot 2021-09-15 at 17.58.13.png

답변 2개
  1. 2021년 9월 15일 오후 5:33

    Ash,

    It looks like your Assignment step goes from opportunity owner id to user id, which is probably causing the issue. You don't actually have to go that extra step to the user id, since the opportunity owner id is already a user's id. 

     

    Try modifying that assignment to just opportunity owner id, then see if that solves your problem.

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