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Breandan McCann (Mallaghan) 님이 #Sales Cloud에 질문했습니다

Hi,

 

For our opportunity approval process we have three approvers.

Is it not possible to have only 2 out of 3 approvers approve the opportunity to set the approval status to approved.

From what i can see you either only need one person to approve or a unanimous decision. Not the desired 2/3 I'm after

 

Any help would be greatly appreciated.

 

#Sales Cloud  #Trailhead  #Automation

 

Regards Breandan

답변 1개
  1. 2021년 7월 1일 오후 2:04

    Hi Breandan, 

     

    I totally get what you are asking. This is kind of a limitation in Salesforce. We got around this by deciding that 1 of the 3 will always need to approve it, and they should be the final approval. So we made the first 2 approvers approve first (with at least 1 approving), then the record moved to the next approval for person 3. This gave us 2/3 approval. Hope this helps.

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