Charles Revelle (CGI) 님이 * Release Readiness Trailblazers *에 글을 올렸습니다2021년 5월 25일 오후 4:43Love the move of Omni Routing to Flow. With the introduction of Direct to Agent Routing this should technically enable Last Agent Routing if we capture the information needed by the flow. Correct?Slack에서 답글 달기