Unfortunately, I have two leads when I enter "Travis Stott" in the top search bar.
The first is the correct one with all the details entered.
The second lead "Travis Stott" is only visible in the top search bar. When I click on this lead the following error message occurs: Unable to load.
"Looks like there's a problem.
We couldn't find the record you're trying to access. It may have been deleted by another user, or there may have been a system error. Ask your administrator for help."
Does anyone know what I can do so that I can either delete both leads completely or just the second/faulty one?
Thanks for your support!
답변 2개
Can you try this?
Set up >> Mass Delete records >> Mass Delete Leads >> Search for the Leads based on the Name >> If you find 2 of them , delete the one you don't need.
