All is said in subject :)
I'm sending survey invitations from a process buider using the Salesforce builtin action.
But the Survey is being sent by the user who triggered the process builder, and I would like it to be sent by a specific adress...
When configuring the action in the process builder, I don't see this option.
Any idea how to achieve this ?
Thanks in advance,
Eric
답변 1개
Hi Eric,
This option isn't available for the Survey action, you can vote for the related ide: https://trailblazer.salesforce.com/ideaView?id=0873A0000003fZVQAY
There is a discussion about a possible workaround (process builder + email alert action + email template with a survey link), that you can take a look at, but doesn't seem to completely replicate the main Survey functionality: https://trailblazers.salesforce.com/answers?id=9063A000000q0x0QAA
