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Temitayo Akinnaike 님이 #Data Management에 질문했습니다
We have two client accounts both with different names but are the same client. I tried to find them to merge them but i  couldn't because the names are different.

 

1. I understand that the names will need to be somewhat identical or Identical to have them both appear - Please confrim if this is correct

 

2. Both accounts have opportunities in them, How can I ensure that the opportunities are merged, I don't want us to loose any of this information.

 

Thank you for your support

 

 
답변 6개
  1. 2018년 11월 24일 오후 11:33
    Hi Artur I'm a little confused about your statement "When the accounts have almost identical names i use the merge function while in the classic view".  Do i still need to do this after following through on your first suggestion of changing the account on the opportunity to the correct one and deleting the empty one?

     

    Please advise

     

    ;
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