답변 2개
If the email is being sent from Salesforce within the last 30 days, you can request an email log to identify if the email you sent was delivered. This log will download a spreadsheet that you can use to search for the specific email you're looking for.
Here is how to get an email log:
https://help.salesforce.com/articleView?id=email_logs_edit.htm&type=5
Here is how to read/understand an email log:
https://help.salesforce.com/articleView?id=email_logs_format.htm&type=5