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Hi Piotr, you'll probably need to create a custom formula field to compare the status time to the current time.
Alternatively, there's a really great app on the App Exchange called Case Flags that is designed to help monitor case reposnse times and accuracy. It has ways to track case lifecycles, response times, etc!
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000003J3PzEAK
