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Topics#Data ManagementNate Simmons의 질문
Nate Simmons 님이 #Data Management에 질문했습니다
2015년 1월 22일 오후 4:11

How to use mail merge with conditional formatting

I am struggling with this one...  I have several merge fields that I have working.  However, when the data is blank it returns those annoying underscores.  I have read articles on how to deal with this but I am having a tough time.  So one of the fields would be Contact_Email.  How do I use a conditional format to return no response or at least hide the underscores so they are not visible.

 

Any help would be appreaciated!
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  1. Marija Jovanovic (Salesforce)
    2015년 1월 26일 오후 9:29
    Hello Nate,

     

    I am sorry to hear you are experiencing issues with mail merge but I would like to help.  I am not sure what articles you may have already reviewed but the following article covers exactly this issue:

     

    https://help.salesforce.com/apex/HTViewSolution?urlname=Blank-or-Underscore-values-when-generating-Mail-Merge-documents&language=en_US

     

    Please review and let me know if this helps.  If this resolves your issue plese let me know by markin the post as "Best Answer" or let me know how I can be of further assistance.
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