Approval process

Question

I have a situation here where when a record gets rejected in approval process  , it  should send to  two queues and one of them will fix it and send for approval again . Can anyone help me with situation ? Is there a rejection reason field we can add in approval layout and specify the reason .

Steve Early · Answer

Deepa - see if this will work for you:

1) Put a field for rejection reason on the layout of the item that is going through the approval process - perhaps a picklist with the rejection reason choices.

2) Go to the Approval Process, click Edit, and from the dropdown list, choose Approval Page Layout.

Deepa - see if this will work for you: 1) Put a field for rejection reason on the layout of the item that is going through the approval process - perhaps a picklist with the rejection reason choices.

See if adding the field you created to the layout of the Approval Process does what you want.

Approval process

Data Management

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