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Topics#Customer ServiceDavid Adler의 질문
David Adler (DEG) 님이 #Customer Service에 질문했습니다
2017년 12월 4일 오후 4:08

Manage Amazon Marketplace messages from Service Cloud

Looking for ways to manage Amazon Marketplace SLA for responding to messages using Service Cloud, by updating the message in Amazon Marketplace with "No Response Needed" or other options after responding in Service Cloud.

 

There is a service that does this for Zendesk that doesn't work with Salesforce:https://www.channelreply.com/help/view/ebay-amazon-autoresponder-setup
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  1. Ed Ruzol
    2017년 12월 8일 오전 12:28
    Hi David,

     

    I wasn't able to find any resource here related to your concern. It looks like you would need custom coding or perhaps an app/integration. Have you tried checking for Amazon Apps from the Appexchange?

     

    Thanks!
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