We can't save this record because the “Update Account to Customer when Opp Closed Won” process failed. Give your Salesforce admin these details. This error occurred when the flow tried to update records: REQUIRED_FIELD_MISSING: Required fields are missing: [Channel__c]. You can look up ExceptionCode values in the SOAP API Developer Guide. Error ID: 327352828-155096 (1648655104)
So naturally, I looked first at the process referenced in the error. Nothing looked out of place, so then I looked at the opportunity object. Channel__c does not exist, but OpportunityChannel__c does. Channel__c is not in deleted fields, so I can't verify that it was deleted or used previously, but I'm 99% sure it was.
I'm thinking I can clone the process flow that's causing the error and use the new one based off of the fields that are currently available (OpportunityChannel__c as opposed to Channel__c) but wanted to know if anyone has a better idea or tips for doing this without shooting myself in the foot and creating more work for myself.
답변 3개
Eric Praud (Activ8 Solar Energies) 
Forum Ambassador
Hi Victoria,
Did you look for this Channel__c field on Accounts? It would seem Account is where the update is happening
