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Topics#Customer ServiceJennifer Coulombe의 질문
Jennifer Coulombe 님이 #Customer Service에 질문했습니다
2016년 5월 2일 오후 10:29

Flagging/tagging cold accounts in Salesforce?

I'm in the process of adding all of our accounts into SF. I'd like to add those that we have deemed as cold accounts just to have them noted somewhere, but want to flag it so it easily/visibly shows when someone is reviewing accounts in SF that we should not proceed w this account. how can i do this? thank you!
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  1. Sunil Sarilla (M&G Investments)
    2016년 5월 2일 오후 10:41
    Hi Jennifer

     

    there is a standard field named Rating, this field is a picklist field with options Cold,Warm and Hot.

     

    you can use this field to tag Accounts which are Cold
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