Using dataloader to add Entitlements to Accounts

Question

I can't seem to figure this out. When I try and and load Entitlemetns via the data loader it keeps asking for the Entitlement ID, Different from the Entitlement Process ID. But from what I understand the Entitlement ID isn't created until its loaded on the accout record. So maybe I am missing something but how do you load Entitlements via the data loader. What table did you use and what fields.

Bhavin Patel · Answer

Hi Eric, you will need to create Entitlement record first. Once it is created, you can load the Entitlement on the Account in the service contract related list.

Here is a document for creating an Entitlement record: https://help.salesforce.com/articleView?id=entitlements_process_create.htm&type=5, hope this helps.

Thank you,

Bhavin

Using dataloader to add Entitlements to Accounts

Data Management

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