Community User can't access report

Question

My Community Users can access the Reports Tab and see/search a list of available reports, but when they select a Case report, it gives them an error message: The data you were trying to access could not be found. It may be due to another user deleting the data or a system error. If you know the data is not deleted but cannot access it, please look at our support page. If I login as another user, they can access the report fine!  All of our users are setup to only be able to see the Case Records they're supposed to.  Any thoughts around this?

Viet Nguyen · Answer

Hello Amber!

Typically what happens sometimes with the report is that it will be Role dependent.

Is the scepfic report set to run as a role that the community user doesn't have access to?

Here's a question on the same topic for your reference:

http://salesforce.stackexchange.com/questions/42059/how-to-use-save-hierarchy-level-in-salesforce-reports

Best,

V

Community User can't access report

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