I've added new lookup from Activities object to Knowledge object. But when I add the related list Activities on Knowledge page layout, it doesn't offer New Task button - it's also greyed out in the page layout editor.
I also tried to create custom action on Knowledge object with Create Record for Task object. But even when I add the action on the page layout it is also not visible.
I checked the page layout assignments and profile access to Task, all good.
Any ideas?
답변 1개
Hi Martin Krchnak,
verified and there is no possibility at the movement, so standard task is not supported in Knowledge as like other Standard Object/Custom Object,
If you still need then i would suggest to create a Custom Object as like Task and create a relationship between knowledge and newly created custom object to perform.
Thanks & Regards,
Sakthivel Madesh
