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Oliver Westlake-Simm (Medallia) 님이 #Ask An Expert에 질문했습니다

e would like to be able to create a solution in our customer community in which our customers/users do the following -

 

Hi, I'm looking to implement an embedded screen capture tool for our community portal. Workflow would look like the following :

1. Login to the Salesforce community

 

2. Open a case

 

3. In the case creation screen, submitter click on a customized button which opens a screen capture tool

 

4. The screen capture recording can be hosted by SW solution or us.

 

5. The salesforce case contains a referenced link with captured video. 

 

Thanks. 
답변 3개
  1. 2018년 9월 6일 오후 2:32
    Hi Oliver,

     

    Why not browser-based screen capture tool like https://nimbusweb.me/ which easy to use.

     

    There are many paid tools available o the app exchange that you might be interested..

     

    https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000EcrkaUAB

     

    https://appexchange.salesforce.com/appxListingDetail?listingId=a0N300000016YhyEAE

     

    https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EJdXxUAL

     

    Thanks,

     

    Prashant
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