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답변 2개
  1. 2019년 12월 29일 오후 2:34
    This looks like a custom quick action.

     

    Go to Setup -> Case -> Buttons, Actions and Links. 

     

    Click on Reply All action.

     

    Now in the "Predefined Field Values" section, click new.

     

    Select To Address field, and then select your custom email field in the formula field.

     

    Save.
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