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Topics#EmailNirodha Udawela의 질문
Nirodha Udawela (BizCover) 님이 #Email에 질문했습니다
2017년 5월 24일 오전 6:48

I have two email-to- case

email address but only one works when a customer replies to the email. it will shown in the activity history, other will be recived on email but wont show on salesforce.

 

email1@company - recieve emails on outlook, shows email by customers on salesforce

 

email2@company - recieve emails on outlook, but doesnt show reply email by customers on salesforce
답변 2개
  1. Nitish Singhal (Fonterra)
    2017년 5월 24일 오전 8:12
    And is your email address verified in Salesforce? Until you get it verified, it won't work. Please check. 
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