답변 7개
That's great that you have your users onside already!
Regarding getting Salesforce to understand your issue, your best bet is indeed to create an idea (as you have done) and let the community vote on it - the most popular ideas bubble to the top, get seen by the product managers and get developed.
However, speaking very honestly, what you're suggesting is that events (activities) should be able to be used in the same way as campaigns - and creating a campaign for each event is a far simpler and quicker way of doing that than trying to get Salesforce to rebuild existing functionality. You mention you already have drop-downs for Conference, Meeting etc, so you could consider adding two values for Conference (Hosted) and Conference (Attended) if that helps you and your users tell the two event types apart.
I know that's not the solution you're looking for, but it seems like a better short-term fix to help you track the effectiveness of your unplanned meetings.
I hope you're able to get what you need. A very merry new year to you too, Nate!
