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Sara Monksfield (RSC) 님이 #Data Management에 질문했습니다
This should be simple but it's not working.

 

We create a task when an open opportunity is past its close date.  I also need to exclude opportunities created by the API connection and Opportunities of a certain record type.

 

If an opportunity is Closed won or closed lost (100% or 0%), don't create a task

 

If an opportunity is Imported, don't create a task

 

If it was created by OA API Connection, don't create a task

 

If the record type includes SIAS, don't create a task

 

Otherwise, create a task.

 

Help with rule criteria please

 

First I tried 1 OR 2 OR 3 OR 4 OR 5 but I still received a notification for a SIAS record type.

 

Next I tried this:

 

User-added image

 

But again I received notifications from SIAS opportunities.

 

What do I need to do with my formula to get it to NOT create a task when I don't want one?

 

Many thanks in advance!
답변 5개
  1. 2019년 4월 26일 오전 9:42
    The way you set the criteria is perfect - you listed all the instances where, if all of them are true, the task should be created. Therefore, an AND is the right logic to use.
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