I also need it to change back, so if Admin untick the box, and the record type is Locked, the record type changes back to Commercial. This is the bit that won't work. If I don't specify that the record type is Locked, then it works, but of course changes all other record types to Commercial as well, as they don't use the tick box. The moment I include the record type ID for Locked (using either the 15 or 18 digit code), it doesn't change the record type.
This is the first process, which works:
1 is the tickbox field, 2 is the record type ID
This is the second process, which doesn't work:
Can anyone spot where I've gone wrong please?
Thanks.
답변 5개
The Process Looks ok, I am assuming the Process is iniated when a new record is creeated or edited.
the only change I would make is , try the 18 digit Id in the criteria instead of the 15 digit Id for the record type
use the following tool to convert the 15 digit to 18 digit
