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Sara Monksfield (RSC) 님이 #Data Management에 질문했습니다
I have a process that triggers an email alert when a cetain field value drops below 2, another box is ticked and another date is greater than today.  This process works fine and the email is sent when the criteria is met.

 

i need a task to also be created, to show that the email was sent.  As soon as I try and create a task from within my process, the email doesn't send.

 

This works fine:

 

Process builder works fine until I add a task - what am I doing wrong?

 

I then add a task creation part:

 

User-added image

 

 User-added image

 

As soon as I activate this version and amend the record to meet the criteria, no email is received and no task is created.

 

What have I done to make it stop working, any ideas?

 

This is turning into a very frustrating Friday! 
답변 5개
  1. 2017년 10월 27일 오후 12:30
    Thanks for your replies.  Workflow would have been easier but unfortunately the value field is updated via workflow and formulas, so the record isn't actually edited as such and workflow doesn't work.

     

    I created the process again from scratch and it works now, so I've no idea what caused the original issues as everything looks the same.  

     

    I blame gremlins.
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