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답변 3개
  1. 2014년 1월 21일 오후 10:15
    Hi Bob,

     

    If the email address does not match a record in Salesforce then the email should appear in your Unresolved Items folder in Salesforce. From there you can choose which record you wish to link the email too...

     

    http://help.salesforce.com/HTViewHelpDoc?id=outlookcrm_unresolved_items.htm&language=en_US (http://help.salesforce.com/HTViewHelpDoc?id=outlookcrm_unresolved_items.htm&language=en_US)
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