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Jennifer Rossel 님이 #Desktop Integration에 질문했습니다
I recently upgraded to Office 2010. The upgrade has been great, except when it comes to Salesforce. I no longer have the Connect for Outlook and now have to use the Saleforce for Email ("SFE"). SFE seems like a stripped down version - like some cheapy freebie that you would give away. I am to the point that I no longer want to use Saleforce. Here are my main problems:

 

1. I've lost all of my tasks in Salesforce. I can still see them in Outlook, but they're gone on Salesforce. I see that SFE has no ability to sync tasks. That alone makes SFE worthless for me.

 

2. All calendar events are now uploaded to Saleforce. Why on earth would I want my private events uploaded? I loved having the ability to pick and choose events to upload. This gave me the ability to keep a clean, work event only calendar in Salesforce.

 

3. All contacts get uploaded, unless you create a Saleforce only folder in your Outlook contacts. So now, I have to keep multiple contact folders so people like my hairdresser and my family do not get uploaded to Saleforce.

 

I have to say Saleforce for Email is just a terrible downgrade. Why would you tell your customers that soon Outlook 2003 would not be supported, then when they upgrade to Outlook 2010 you take all the functionality away?
답변 2개
  1. 2011년 4월 27일 오후 4:52
     Jennifer,

     

    FIrst off I'm not a salesforce employee so first be aware of that. 

     

    Second - I understand your frustration with the Connect for Outlook program. It does have limitations. But as I understand the background there had to be a change to the setup. 

     

    Have you tried installing the old version into Outlook? I run a Mac so my knowledge first hand is limited. 

     

    Finally there is an appexchange app from LinkPoint360 (I believe) that people rave about and may be worth your exploration. 
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