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Teresa Dozier 님이 #Sales And Marketing에 질문했습니다
Although the "Find Duplicates" button appears on the lead page layout setup, some of our users can't see it at all.  I double checked that it is on the page layout for every lead record type and can't figure out why some people cannot see it.  They all have access to edit and convert leads, but cannot delete or create lead.  Is that why they can't see that button?  Thanks for any help/advice.
답변 17개
  1. 2016년 7월 27일 오후 5:32
    Hi Tim,

     

    That's a great suggestion but how it does work when a person tries to merge duplicates? Does SF give them the right to merge the leads?

     

    Thanks,

     

    Shivani
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