Does anybody use Salesforce for medical device customer service and reported problems?
I know that the audit trail was one feature our consultant had asked for and I have since implemented it on some fields. I read somewhere that the audit trail is only kept for 18 months, is this true and if so, how are others dealing with the fact that we need this audit trail data to be available for much longer? I do have back-up data, but this data is not always easy to extract from the spreadsheets.
Are there are any apps that can help with this?
답변 3개
Security Workbook
https://resources.docs.salesforce.com/sfdc/pdf/workbook_security.pdf
123 Compliance has experience delivering this solution on our platform but keep in mind, you don't necessarily need their apps to pass a FDA Audit
https://appexchange.salesforce.com/results?keywords=123%20compliance
