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Hi Shekhar,
You're running into a known incompatibility issue with the Chrome Beta channel release!
Salesforce UI elements like the "My Settings" lightbox popup rely heavily on specific JavaScript event handlers that often break or behave unexpectedly when Google updates pop-up/overlay rules in Chrome Beta or Developer builds.
Here are the best steps to fix and work around it:
- Switch to Chrome Stable: Switch back to the stable release of Chrome (or use Firefox/IE temporarily) to confirm that the popup renders normally.
- Direct URL Access: If you need to access your settings immediately in Chrome Beta without relying on the popup script, you can navigate directly to the URL by adding /ui/setup/Setup or /setup/personal/PersonalInformationPage to the end of your Salesforce instance domain URL in your address bar.
- Disable Extensions: Occasionally, popup blockers or ad-block extensions in Chrome Beta interfere with Salesforce modal scripts, so try testing in an Incognito window with extensions disabled.
