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Geoff Chalk 님이 #Sales And Marketing에 질문했습니다
I want to remove a user from timetradck but don't want to lose their timesheet entries
답변 1개
  1. 9월 22일 오후 5:45

    Hi Geoff,

    Removing/deactivating a user's SaaSPoint TimeTrack license should not by itself delete the historical records that user created. The timesheet entries are Salesforce records and normally remain in the org. 

     

    The main thing to check is whether the TimeTrack package has any specific behavior tied to an active license or user status. Before removing the license, I'd recommend confirming with the package documentation/vendor and, if possible, testing it in a sandbox. 

     

    If you share the exact TimeTrack package/version, someone may be able to confirm the behavior more precisely. 

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