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Topics#Data ManagementBrendan Erickson의 질문
Brendan Erickson 님이 #Data Management에 질문했습니다
2012년 11월 12일 오후 7:00

Outlook email to Salesforce integration.

We use the integation for Salesforce and Outlook so that the emails go into the contact record. But we have multiple email fields (as some contacts have a work email, personal, etc) and if the email is being sent to email #2, or #3 as salesforce allows you to add custom fields, etc. These emails end up in the unresolved items and not in the contacts record. Is there a way to get salesforce/outlook to recognice these other emails with that contact as well?? 

 

Thank you, 
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