Priority default field?

Question

I want people to have to choose a priority on cases...I don't want them to just skip past it with whatever the default is. Is there any way I can do this? It'd be ideal if I could just get rid of the default option, but obviously I cannot do that. Any ideas?

Joey Niemynski · Accepted Answer

You could add a new priority list item titled, "Please select a priority" and set it to default. You would then write a validation rule that would not allow the user to save the record with "Please select a priority" selected.

Validation rule would be something like this.

ISPICKVAL(priority, "please select a priority")

Danielle Shaw · Answer

Waylon you are the best human. I hadn't messed with validation at all but this is super nifty. Thank you!!

Priority default field?

Customer Service

관련 학습

도움 더 받기