즐겨찾기Olivia Forde (Lifes2good) 님이 #Customer Service에 질문했습니다2015년 1월 6일 오후 2:07Can original attachments be included on Reply emails in CasesWhen you hit reply on a case the attachments fromt he original email are not included - can they be답변 1개정렬날짜별 정렬가장 유용한 항목별 정렬날짜별 정렬인정받은 답변Jeff May2015년 1월 6일 오후 2:10No. The Attachments are saved as Attachments to the Case, only the email body is saved. You would need to use a regular email client to do your forwarding (or replying and adding the attachments).댓글 추가답변을 작성하세요...굵은 글꼴기울인 글꼴밑줄취소선불릿 기호 목록번호가 지정된 목록링크 추가코드 블록이미지 삽입파일 첨부링크 URL취소저장0/9000답글 쓰기
인정받은 답변Jeff May2015년 1월 6일 오후 2:10No. The Attachments are saved as Attachments to the Case, only the email body is saved. You would need to use a regular email client to do your forwarding (or replying and adding the attachments).
