If a user is assigned a task on a contract reiew, the assigned user as well as the user who assigned the task, are able to modify the task up until the contract review is approved. Once the contract reivew is approved the task is locked and only the administrator can modify it.
We (assigend user & task creator) need to be able to update the task even after the contract reivew is approved.
I do have the final approval step for the contract review set to "Unlock the record for editing" but this doesn't seem to resolve the issue.
Any assitance is greatly apprecaited.
답변 1개
Hi Kim,
Check this article for tracking activities.
https://help.salesforce.com/articleView?id=activities_view.htm&type=5
Hope that helps.
Regards,
Jayson