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Topics#Data ManagementRachel McWithey의 질문
Rachel McWithey 님이 #Data Management에 질문했습니다
2012년 1월 5일 오후 10:16

How to delete lead queues with attached converted leads?

We are trying to clean up some of the lead queues in our system but they are somehow still attached to leads that have been converted so we can't delete them.  Does anyone know a way to get rid of the connection between the two?
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  1. Nik Panter (Simplicity+)
    2012년 1월 6일 오전 6:58
    Are you sure these are converted leads?  The leads would love the associated to the owner at time of conversion, and you should be able to delete a queue which has no Active lead ownership. When you attempt to delete this queue, what is coming up in the deletion problem page?

     

    Are you sure these are converted leads? The leads would love the associated to the owner at time of conversion, and you should be able to delete a queue which has no Active lead ownership.
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