
답변 1개
You could use a survey service like Clicktools which is a very robust option that directly integrates with Salesforce, or one of the other free survey tools on the AppExchange and include a link to the survey in your emails.
http://appexchange.salesforce.com/results?type=Apps&keywords=survey
http://appexchange.salesforce.com/listingDetail?listingId=a0N300000016aHQEAY