Hi there,

Not sure whether this is the best place to post this.

We're in the process of implementing HVS features for our sales team but we're running into some issues with the call result piece with our CTI Adapter. 

I've followed the steps outlined in the guide provided by Amazon here (https://connect-blogs.s3.amazonaws.com/Amazon+Connect+Salesforce+CTI+Adapter/lightning-5.4.pdf) but I'm getting stuck at the 2nd CTI flow for HVS on page 111.

I've created the file flow.json & uploaded it to the detail menu but when I click on Save it gives me these Validation Errors on the 'Create a Task' & 'Screenpop Object' CTI Blocks. 

When clicking on those 2 CTI Blocks with those Validation Errors I encounter the error messages below in the comments.

What is the best way to resolve these errors because I was expecting the code from the guide to be the solution?

Thanks,

Abhinav