Skip to main content
Michelle Cassell (Xtend Global) ๋‹˜์ด * MC Account Engagement (fka Pardot) *์— ๊ธ€์„ ์˜ฌ๋ ธ์Šต๋‹ˆ๋‹ค

Hello! I have been using the new Pardot Email builder this week and I have noticed my emails are not sending as mobile responsive. When viewing the email in the email content builder, I can change the view to mobile and see what it will look like. The buttons are almost full width of the screen ad the text is appropriately bigger ๐Ÿ‘๐Ÿป However, when I sent the list email, on a mobile device it simply looked like a mini version of the desktop email, text and buttons were quite small, not resized as you would expect from a mobile responsive template and not like I was seeing in the email content builder. 

 

Any thoughts? Am I missing a setting or something? 

 

Thanks in advance for your help

 

Michelle 

๋Œ“๊ธ€ 12๊ฐœ
  1. 2021๋…„ 9์›” 1์ผ ์˜คํ›„ 9:52

    @Reena Parekh Yes if you could create a case that'd be great. The exact name of the layout is "Responsive 3 Column". See attachment for reference. Is there a newer template builder I could be using?

     

    Appreciate the help!

0/9000