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Michael O'Connor (Salesforce) ๋‹˜์ด * Customer Success *์— ๊ธ€์„ ์˜ฌ๋ ธ์Šต๋‹ˆ๋‹ค

๐Ÿบ๐Ÿบ [Picks from the Pack: Customer Success] ๐Ÿบ๐Ÿบ June 5, 2020

NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED WEBINAR

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How to Cultivate a Culture of Giving Back

Wednesday 6/11 @10am PT | 1pm ET

Register: https://attendee.gotowebinar.com/rt/8219416073311784463?source=pickspack 

 

Set the foundation for a culture of giving back by fostering employee-led #GiveBackTogether initiatives. You'll hear from Salesforce employees who collaborated with colleagues, connected with supportive leadership, and found ways to help their own communities. Weโ€™ll go over key collaboration tools and inspire you to make a plan, organize, and build a culture of giving back.

 

โค๏ธ  Summer โ€˜20 Resources โค๏ธ 

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๐Ÿšฉ Release Readiness Live starts June 9 

๐Ÿšฉ Check the schedule, register, and save the dates!

๐Ÿšฉ Release Overview Deck https://bit.ly/Summer20ROD

๐Ÿšฉ Marketing Cloud May 2020 (Summer '20) New Feature Overview 11/6 @ 9am PT | 12p ET

 

More Upcoming Virtual Events

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@Iman Maghroori's Webinar Series: Introduction to Digital Engagement

6/9 @11am PT | 2pm ET

 

Service From Home: How to Accelerate Your Business After a Field Service Disruption

6/9 @9am PT | 12pm ET

 

Register for Virtual Camp Success, global!

June 16 in AMER: B2C Commerce Cloud Holiday Readiness

June 15 - 18 in APAC: Sales, Service, Reports and Dashboards, Marketing Cloud, Content Builder and Social Studio

 

COMMUNITY HIGHLIGHTS

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New resources to help you re-open your business safely

 

RECAP: Securing Salesforce Account Access with MFA, and Register for our APAC session

 

6th State of Marketing Report Uncovers Trends to Navigate Change

 

NEW tips from @Bhavin Patel

- Hunt Down Duplicates and troubleshoot Duplicate Rules

- Troubleshoot Deliverability of MC Previews & Test Sends

 

Admin updates from @Rachel Mincarelli

- Volunteering Your Salesforce Admin Skills for Good 

- Using Live data to Test Flows and Processes.

 

#Picks from the Pack - Customer Success

 

@Elna Miller @Cristina Moscoso @Kylie Harriman @Molly Scholes @Kirsten Lobley @Diana Carter @Lauren Brady @Leigh-Anne Nugent 

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