I would love to get some better reporting for knowledge base articles. I know that the information is available - since it is used in the Customer 360 component to display whether a specific contact has viewed a KB. I would love to be be able to run reports on contacts and accounts that viewed which kbs.
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Well that was an interesting solution that I wasn't aware of, until I found out that there is another add on charge by Salesforce to access the events. Not really a great solution to a core bit of Salesforce Communities.
