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Our users are just starting to use the Outlook  Integration.  One of the users is receiving an error when attempting to Log an email from the Saleforce panel within outlook:

 

"exchangeServerError": {

  "code": "ErrorNonExistentMailbox",

  "message": "No mailbox with such guid."

 

Has anyone else experienced this, and is aware of a cause and/or solution?

 

Thanks in advance.

댓글 2개
  1. 2022년 7월 7일 오후 5:22

    @Jazmine Moore

    Do you see any errors when you click on the Troubleshoot option in Outlook Integration panel? So navigate to the email where you are getting this error and then click on troubleshoot, see if you are getting any error there.

     

    Do you see any errors when you click on the Troubleshoot option in Outlook Integration panel?

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