Hello,

Though I might share this document with the community if there are any other developers out there looking to build custom LC or LWC for the embedded chat services. After days of searching and a useless support ticket. I manged to extract a list of all the Label API names available for development use and complied this PDF document.

These standard labels can be configured in the embedded serviced settings for the particular chat button and translated to different languages with the translation workbench enabled.

Happy developing

@Brian Williams

#Chat #SalesforceLive-LiveAgent  #Lightning #LWC #Salesforce Developer #EmbeddedServices