Hi, I need urgent support with adding a new user. We have created a company account for a single hotel and currently I am the only user. When I signed up I was told it was easy to add users but now I am trying to do it and it's all greyed out. I've trawled through the help pages but there is no information as to what I can do if, when I click "add new user" it's greyed out. 

Please assist