Hello @Madeleine Gill I saw your note here: https://success.salesforce.com/ideaView?id=0873A000000E9PiQAK and I just tried to open an email in my sent folder in Outlook and I did saw an open on that email. So is there a settings that needs to be activated in order to remove myself from the opens? I guess it would just be easier to be able to exclude IP addresses from the open trigger (including the one used to send the email automatically).