Skip to main content
Carol Enevoldsen (Komatsu) 님이 * Lightning Now! *에 글을 올렸습니다

We are just about ready to roll out Lightning to a small pilot group of test users. Looking for suggestions for questions that will help guide the pilot testers to provide enough detail on issues they may encounter and/or changes they'd like to see. Here are some examples:

  • What is the issue?
  • Where is the issue located?  (which object? component? or location on the page?)
  • What happened?  Describe the exact steps you took that led to the issue?
  • Was there an error message?  
  • What should have happened? i.e. what did you want / expect to happen?
  • Is the change limited to a specific object/location, or does it need to be implemented in multiple locations?

Any other suggestions, or thoughts?

 

Thanks in advance!

댓글 10개
  1. 2019년 7월 15일 오후 10:13
    Elements.cloud can capture feedback and push dropdown help at an object and field level - so a great way of driving and monitoring user adoption . elements.cloud/useradoption
0/9000