I just turned on Lightning in our sandbox and I'm looking at the records. It seems that while in Classic, there was an Open Activity Related list where the users could click "new Task" or "New Event" buttons to create new Activity records. Once I turned on lightning, the Activity section of the record just displays existing/past activities. How do I get the New Task & New Event buttons back on the page?
Paula,
I often see multiples when there are buttons that come with installed packages. I also see multiples if you have many different activity record types. Lastly, if you are on the Case object, there will be multiples. On a Case, you would need to grab the action that has the “Case.” prefix.
Not all actions come over oob, and it’s not always New Task and New Event. For that reason, we have created a way to quickly update your actions from within the Lightning Experience Configuration Converter-
https://lightning-configuration.salesforce.com/
